Computer Repairs and IT Support in Townsville
Computer and laptop repairs, Mac, Windows and Linux support, and free collect and repair across greater Townsville — with obligation-free quotes on every job.
What we fix
Straightforward repairs and support for home users and small businesses, quoted properly before any paid work starts.
Data Recovery
Careful recovery of irreplaceable files from failed or inaccessible storage, with a clear quote before work begins.
- External hard drives, desktop and laptop drives
- SSD, USB and SD card recovery
- BitLocker lockout assistance for verified owners
Computer Repairs
Desktop PC diagnostics and repair for slow, crashing, or dead machines, with free collection across Townsville.
- Hardware diagnostics, upgrades and part replacement
- Virus, malware and spyware removal
- SSD upgrades and data recovery
Laptop Repairs
Screen, battery, keyboard and hinge repairs, and troubleshooting for laptops that won't start, charge or stay on.
- Screen and keyboard replacement
- Battery and charging port repair
- Overheating and performance troubleshooting
Mac Repairs
Practical support for MacBooks, iMacs and Mac minis running slow, refusing to boot, or overdue for a clean-up.
- macOS troubleshooting and clean installs
- Storage upgrades and data migration
- Apple ID, backup and Time Machine setup
Windows Support
Windows 10 and 11 troubleshooting, clean installs, upgrades and performance tuning for home and business PCs.
- Windows install, upgrade and licensing help
- Driver, update and performance issues
- Printer, network and peripheral setup
Linux and Homelab Support
Townsville's Linux specialist — Ubuntu, Pop!_OS, Debian and Proxmox, from a single desktop to a full homelab.
- Ubuntu, Pop!_OS and Debian installs and troubleshooting
- Proxmox homelab setup, VMs and containers
- Training for homelabbers moving toward managed or production-grade services
Business IT Support
On-call IT support for small Townsville businesses — workstations, printers, networking and everyday troubleshooting.
- Workstation and server troubleshooting
- Network, Wi-Fi and printer support
- Ad hoc and ongoing support arrangements
Free Collect and Repair
Can't get your machine to us? We'll collect it from your home or business anywhere in Townsville and bring it back once it's fixed.
- Free pickup and drop-off across greater Townsville
- No need to unplug and carry in a desktop tower
- Ideal for businesses and anyone without transport
Computer Recycling & Data Destruction
Upgrading? Your old computer, laptop or monitor can be collected free of charge, securely wiped, and recycled or re-housed with a Townsville not-for-profit.
- Free collection of working or non-working equipment
- Secure data destruction, certificate available
- Run through Suburban Australia's recycling service
Network & Wi-Fi Setup
Wi-Fi dead zones, network cabling and router/firewall setup — done properly, from a single office to a full homelab-grade network.
- Access point placement for reliable whole-building Wi-Fi
- Structured cabling, switches and PoE
- Router and firewall setup, including pfSense and OPNsense
Hardware and platforms we work with
Townsville's Linux and homelab specialist
Ubuntu, Pop!_OS, Debian and Proxmox are in daily use here, not an afterthought. We're likely the first Townsville IT business actively supporting and training homelabbers who want to move toward more reliable, production-grade practices.
Free collect and repair
No transport, no time to sit in a queue — we'll collect your computer or laptop from home or work anywhere in greater Townsville and bring it back once it's fixed.
How it works →A brand of Suburban Australia
Townsville Computer Man sits alongside Suburban Australia's other services, under the same local business.
Suburban Secure
Cyber security and technology advisory for businesses, churches, charities and community organisations.
Visit Suburban Secure →Suburban Australia
Computer recycling, data destruction, and the story behind Nicholas O'Sullivan and the wider business.
Visit Suburban Australia →Latest news
Free AI, Cyber Security and Procurement Training for Townsville Small Businesses
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Why Modern Computers Are So Hard to Fix (And What Changed)
Older computers were built from modular, standard parts with open repair manuals. Thinner designs, glued and soldered components, and software that locks parts to a specific motherboard have made a lot of modern machines nearly impossible to open, let alone upgrade.
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Why You Should Set Up a Passkey (Next Time You're Asked)
If Google, Apple, Microsoft or your bank has ever prompted you to "set up a passkey" and you clicked away, here's why it's worth going back — passkeys are faster to use than a password and can't be phished, guessed or reused the way passwords can.
Read more →Frequently asked questions
What areas do you cover?
Greater Townsville, including Kirwan, Mundingburra, Aitkenvale, Annandale, Cranbrook, Douglas, Idalia, Bushland Beach, Burdell, Deeragun, Condon and Rasmussen. Not sure if you’re covered? Ask when you book.
How does the free collect and repair service work?
Book online and we’ll arrange to collect your computer or laptop from your home or business, repair it off-site, and return it once it’s done — at no extra charge for the pickup and drop-off itself.
How long do repairs take?
Most straightforward repairs are turned around within a few days. Anything needing parts or deeper diagnosis is quoted with a realistic timeframe before work starts.
What kind of repairs do you actually have experience with?
Plenty. Over 15 years of hands-on repair work has covered building desktops from the ground up, and integrating genuinely old hardware into modern systems — including FireWire, for anyone who remembers that one. On the laptop side, that’s full teardowns, replacement motherboards, soldering a broken charging port back onto a board, ordering and fitting replacement boards for dead USB ports, touchpads, LED screens and keyboards — right down to replacing individual keys on a laptop keyboard, which is genuinely an art of its own. As my son would put it: no job is too big, no job is too small — we’re on the double.
Ready to book?
Use the calendar to lock in a service call, call us directly, or send an enquiry — every quote is obligation-free.